About Us / Shipping

 

Thank you for your interest in Totally Wicked Footwear.
We sell a wide variety of High Heel fashion shoes and boots from designer marketers 

Come Back Soon To See New Footwear we are adding to our inventory.

Family owned business since 2005

We also sell on eBay (check out our feedback) 
 
Our warehouse is located in Fillmore NY and we carry a wide variety of designer style affordable brands
 
Our Pleaser line is shipped directly from the Pleaser warehouse out of CA and we use Fed Ex to ship those item.
~PLEASE NOTE~
We do not track Pleaser inventory.
We include all sizes and colors.
If item is out of stock you will be notified and a refund sent upon your approval!
If you have concerns PLEASE CONTACT US BEFORE you place your order.
International buyers have a 7 day wait for shipping as we have to order the products into our warehouse for us to ship.
THANK YOU FOR SHOPPING WITH US!

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SHIPPING

Priority Mail Is 2-3 Day Delivery - (Not Available For Pleaser Brand Items)

Priority Express Mail Is 1-2 Day Delivery - (Not Available For Pleaser Brand Items)
UPS Shipping (Pleaser Brand Items)
Pleaser Brand Items ship directly from the Pleaser warehouse
We can only use UPS Or FedEx to deliver our Pleaser products
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International Shipping

Each destination country charges customs and administrative fees on shipments containing dutiable items. Dutiable means that an item is subject to taxes. TWF.SHOES does not have any way of knowing if an item is dutiable.

Please know your countries duty tax laws before ordering

International Returns

Refund of item cost only for international returns

No exchanges unless return shipping cost is pre paid by the buyer.

 
If you have any questions or concerns do not hesitate to ask we will help in any way we can.
denise@twf.shoes
585-300-9099 ask for Dee