Totally Wicked Footwear wants you to Love what you ordered. If something is not right, let us know.

If items need to be returned please ship them back to us with protective bag/box/paper, 

CONTACT US THRU TEXT OR EMAIL US FOR HELP ON RETURNS

585-300-9099

DENISE@TWF.SHOES

 RETURN POLICY

Return accepted within 15 days of Delivery
ITEMS ARE TO BE TRIED ON NOT WORN OUT AND RETURNED USED!
Please Protect the retail box with bag/box or paper & include all protective packaging 
PLEASE DO NOT WRAP TAPE AROUND RETAIL BOX AND STICK A LABEL ON  IT.
RETURNS received without meeting these requirements will be charged a 20% restocking fee
Returns are processed within 5 business days after receiving your return.
We'll send you an email confirmation when your refund has been issued.

Contact us with any concerns before placing your order

Please return item to 

TWF
11264 Mills Mills Rd

Fillmore NY 14735

Did you want a different size or refund?

Just include a note with item & let us know the reason for return and how to proceed when we receive them back.

Returns are processed within 5 business days after receiving them.

We will send you an email confirmation when your refund or exchange has been completed.

If returning for an exchange a tracking number will be provided for you.

Thank you Dee

International Returns

Refund of item cost only for international returns

No exchanges unless return shipping cost is pre paid by the buyer.